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Maargh
000
02Services

Consulting, technology, marketing and AI — sold separately, planned together.

What we do

Four disciplines that ship together. Most engagements start in one and pull in the others — which is the entire point of keeping them under one roof.

Engagement
Project, retained, or embedded
Reach
Retail, ecommerce, health, real estate, IT, education, FMCG
After launch
Measured, maintained, handed over

04 · NewWe build AI agents that answer your WhatsApp and your phone — and book the appointment.

UX DesignUI DesignUser ResearchWeb DevelopmentBrandingSocial MediaContentSEOCRMERPAnimationIllustrationWhatsApp AutomationVoice Agents

Consulting — Work out what to build before you build it.

Work out what to build before you build it.

The part before the brief. We audit what you already have, sit with the people who actually run it, and come back with a plan you can act on — scope, sequence and the trade-offs written down, whether or not we are the ones who build it.

  • Discovery & audits
  • Digital strategy
  • User research
  • Product roadmaps
  • Systems & process review
  • Workshops & training
Discipline 1 of 4

Technology — Make the code work for you.

Make the code work for you.

Websites, platforms and the back-office systems behind them. Built to be handed over — documented, maintainable, and owned by your team rather than rented from ours.

  • Web design
  • Web development
  • CRM
  • ERP
  • Integrations
  • Support & handover
Discipline 2 of 4

Marketing — It's not just what we say, but how we show you that matters.

It's not just what we say, but how we show you that matters.

A step-by-step formula for attracting ready-to-buy clients. Brand foundations, then the campaigns, content and search work that compound on top of them.

  • Branding
  • Social media marketing
  • Content marketing
  • Campaigns
  • SEO
  • Performance reporting
Discipline 3 of 4

AI & Automation — Build AI systems that don't just respond — they take action.

Build AI systems that don't just respond — they take action.

We design AI-powered customer interaction and workflow systems that capture, qualify, convert and manage leads automatically — on WhatsApp, on the phone, and inside the tools you already run.

  • WhatsApp automation
  • AI voice calling agents
  • Lead qualification
  • Appointment booking
  • Customer support automation
  • Automated follow-ups
  • CRM integration
  • Google Calendar integration
  • Workflow automation
  • Human handoff
Discipline 4 of 4
04AI & Automation

Build AI systems that don't just respond — they take action.

We design AI-powered customer conversations and the workflows behind them — so leads are captured, qualified, booked and followed up without anyone copying a chat into a spreadsheet.

Listen

On the channels your customers already use.

  • WhatsApp automation
  • AI voice calling agents
  • Customer support automation

Decide

Qualify, answer, book — or bring in a person.

  • Lead qualification
  • Appointment booking
  • Human handoff

Act

Write to the systems you already run.

  • CRM integration
  • Google Calendar integration
  • Automated follow-ups
  • Workflow automation
04.1WhatsApp Automation

Your WhatsApp, on autopilot.

Turn conversations into automated business workflows — capture leads, qualify prospects, answer questions, book appointments and follow up automatically.

New enquiry

+91 98••• ••210

Autopilot
  1. Customer: Hi, I'd like to know more about your services.
  2. AI agent: Absolutely. I can help you with that. What type of service are you looking for?
  3. Customer: I'm interested in an interior design project.
  4. AI agent: Great. I can help you get started. What type of property is it?

MessageAIAction

Lead record

Channel
—
Intent
—
Service
—
Next question
—

Then, automatically

  1. Conversation

    Enquiry received

  2. Lead captured

    Contact and context saved

  3. Lead qualified

    Matched against your criteria

  4. CRM updated

    Record created, chat attached

  5. Appointment scheduled

    Slot confirmed in the chat

  6. Sales team notified

    Summary sent to the owner

Illustrative conversation

  • 01

    24/7 lead response

    Every enquiry answered — including the ones that arrive at 11pm on a Sunday.

  • 02

    Automated lead qualification

    The questions your sales team would ask, asked first and recorded.

  • 03

    Appointment booking

    Slots offered from your real calendar and confirmed in the chat.

  • 04

    Automated follow-ups

    Reminders and nudges go out on schedule, not when someone remembers.

  • 05

    CRM integration

    Every conversation lands in the record, not in someone's phone.

  • 06

    Human handoff

    A person takes over the moment it needs one — with the full context.

04.2AI Voice Calling Agents

An AI agent that actually picks up the phone.

Natural voice agents that answer calls, qualify leads, schedule appointments, handle FAQs and follow up automatically — in the caller's language.

During the call

  1. Voice conversation

    Call answered on the first ring

  2. Intent detected

    Appointment request

  3. Lead qualified

    New caller, service in scope

  4. Calendar checked

    Thursday, morning slots

  5. Appointment booked

    Thu · 11:00 · confirmation sent

  6. CRM updated

    Transcript and summary attached

Speaks

Same flow, same actions, in the caller's language — the transcript switches with it.

CallAIAction

Incoming call

AI voice agent

Answering for [Business Name]

Calling

  1. Agent

    Hi, you've reached [Business Name]. How can I help you today?

  2. Caller

    I'd like to book an appointment.

  3. Agent

    Of course. What day works best for you?

  4. Caller

    Thursday morning, if possible.

  5. Agent

    Thursday at 11 is free. I've booked it and sent you a confirmation.

Illustrative call

  • 01

    Natural voice conversations

    No "press 1". Callers say what they need, in their own words.

  • 02

    Inbound & outbound calling

    Answers incoming calls and makes the follow-up calls.

  • 03

    Lead qualification

    Asks the qualifying questions and records the answers.

  • 04

    Appointment booking

    Checks the calendar and books while the caller is still on the line.

  • 05

    Call transfer

    Passes the call to a person, with a summary, when it should.

  • 06

    CRM integration

    Transcript, summary and outcome written to the record.

  • 07

    Automated follow-ups

    A confirmation or reminder goes out after every call.

  • 08

    Multi-language support

    English, Telugu and Hindi — the same flow in the caller's language.

04.3How it connects

One conversation. An entire workflow.

We connect the conversation to the systems your business already runs. The agent reads the intent, qualifies the lead, updates the CRM, books the slot, tells the right person and follows up — one enquiry, handled end to end.

Conversation pipeline

  1. 01

    WhatsApp / Phone

    inbound

    “Need a quote for a 3BHK interior.”

  2. 02

    AI agent

    session.open

    Replies in the customer's language

  3. 03

    Understand intent

    intent.quote

    Service, property, timeline

  4. 04

    Qualify lead

    lead.qualified

    Budget and area match your rules

  5. 05

    CRM

    contact.upsert

    Record created, conversation attached

  6. 06

    Calendar

    slot.book

    Site visit on a free slot

  7. 07

    Sales team

    notify.owner

    Summary to the right person

  8. 08

    Automated follow-up

    followup.24h

    Reminder before the visit

Illustrative run · connects to the CRM, calendar and tools you already use

Why it matters

Don't add another tool. Build a system.

Enquiries arrive from everywhere, and each channel usually gets its own inbox, its own spreadsheet and its own person. We connect them into one set of workflows, so every enquiry is answered, qualified and followed up the same way — whichever door it came through.

Where enquiries arrive

  • WhatsApp
  • Phone calls
  • Website forms
  • Social media
  • Google
  • Existing customer databases

Maargh builds

One workflow

answer · qualify
book · record
hand off · follow up

What comes out

  • Qualified leads
  • Booked appointments
  • Up-to-date records
  • Follow-ups that happen

We design, build, integrate and manage it

  1. 01

    Design

    Map the conversations and decisions worth automating — and the ones that should stay human.

  2. 02

    Build

    The agents, the prompts, the guardrails, and the handoff rules.

  3. 03

    Integrate

    Connect them to your CRM, calendar, forms and databases.

  4. 04

    Manage

    Monitor, tune and extend the system after it goes live.

Beyond the visible

The front door is the part you can see

Most of a business runs behind it — the experience once someone is in, the systems that fulfil what they asked for, and the work that compounds after launch. We build the whole depth, which is why the front door keeps its promises.

  1. 01

    Front door

    Visible

    What a customer meets first.

    • Branding
    • Website
    • Campaigns
    • Social media marketing
  2. 02

    Experience

    Beneath

    What happens once they are in.

    • User research
    • UX design
    • UI design
    • Web development
  3. 03

    System

    Beneath

    The part the customer never sees.

    • CRM
    • ERP
    • Integrations
    • Support & handover
  4. 04

    Growth

    Beneath

    What compounds after launch.

    • SEO
    • Content marketing
    • Performance reporting
How we work

Before, during, after

Every engagement runs the same spine. The depth changes with the problem; the sequence does not. Most studios stop at during.

  1. 01

    Before

    We learn the business before we touch the brand. Who buys, what stops them, and where the current experience loses them — stated plainly, which is often not the problem you asked us about.

  2. 02

    During

    Design, build and campaign planned together rather than in sequence. You see something real early and keep seeing it, so nothing arrives as a surprise at the end.

  3. 03

    After

    The part most studios skip. We measure what shipped, keep the marketing compounding, and hand your team the tooling and the training to carry it.

Not sure which one you need?

Most people arrive describing a symptom — missed calls, slow replies, leads that go cold. A short call is usually enough to name the actual problem, and it costs nothing.